Intake Process
- INQUIRY – PARENTS
Parents can inquire about our services by submitting information through the Contact Us page or by calling our Intakes Department at 866-240-0808 (option 2).
- INTAKE INTERVIEW – LEAPS
Our Intakes Coordinator will obtain insurance information, demographics, age and location. Parents will be required to provide diagnostic paperwork and insurance cards.
- If your insurance company does not require pre-authorization for the initial assessment, our Intakes Coordinator will schedule the assessment with you.
- Once the assessment is scheduled, you will receive an email with instructions on how to access your LEAPS Central Reach client portal.
- AUTHORIZATION – PARENTS AND LEAPS
If your insurance company requires an authorization for an initial assessment, our Intakes Coordinator will work with your insurance company to request an authorization for the assessment. Typically, it takes 3-10 business days for your insurance company to provide authorization for this assessment.
- Once we obtain authorization, our Intakes Coordinator will contact you and schedule the initial assessment.
- Once the assessment is scheduled, you will receive an email with instructions on how to access your LEAPS Central Reach account.
- INTAKE ASSESSMENT – PARENTS AND LEAPS
The initial assessment will last approximately 1-2 hours. It may be scheduled in your home or at your local LEAPS clinic. During this time, we may ask to sit with you to review some questions regarding your child’s development. A Board Certified Behavior Analyst (BCBA) will conduct all assessments.
- REVIEW OF TREATMENT RECOMMENDATIONS – PARENTS AND LEAPS
Following the assessment, one of our BCBAs will set a time to review outcomes of the assessment, the treatment plan, and recommended service hours and treatment goals. Treatment recommendations are based on evaluation outcomes and medical necessity. Once the plan is finalized, a request for treatment hours based on medical necessity is submitted to your insurance company for authorization.
- AUTHORIZATION FOR ABA SERVICES – LEAPS
Once our team has reviewed the treatment plan with you, we will share this plan along with request to begin ABA services with your insurance company. Typically, insurance companies respond with approval and authorization to begin services in 7-14 business days.
- SETTING SCHEDULE – PARENTS AND LEAPS
While we wait for authorization, our scheduling team will work with you to create a schedule based on your child’s availability and recommended treatment hours. Our scheduling department will create a schedule with one of our behavior technicians and assign a BCBA to supervise your child’s program.
- STARTING ABA SERVICES
Services will start with our team members getting to know your child. The first couple of sessions with each team member will consist of playing, exploring your child’s interests, and learning the finer points of how they communicate and what motivates them. The BCBA will overlap with each behavior technician to ensure they are the right fit and that they are building a history of fun and trust with your child.